How to Fix QuickBooks Unexpected Error 5?

The QuickBooks Unexpected Error 5 is one of the QuickBooks errors that can affect different versions of QuickBooks, including QuickBooks Point of Sale. You might see this error  installing POS hardware, opening QuickBooks functions, or accessing the company file in a multi-user setup.

Intuit has provided multiple solutions to cope with the error, and you can find these solutions along with step-by-step instructions in this article. We recommend applying the solutions in the given sequence to avoid unnecessary effort to resolve error 5.

QuickBooks Unexpected Error 5

One of the most common errors, QBs Error 5 occurs when QuickBooks users are not able to permit access to the QuickBooks database. It is caused by problems with QuickBooks database service users. In this blog, users will  get complete information about this error and give you all possible solutions to resolve all the solutions.

Factors that cause QuickBooks Error Code 5 :

Let’s have a look :

  • There is an incorrect installation of QuickBooks Desktop.
  • The system shuts down incorrectly or forced shutdown.
  • In -case Windows registry contains any invalid entries,
  • Any kind of antivirus or malware attack can lead to this sort of error.
  • If a registry entry or system file gets deleted accidentally,
  • In other cause could be if Windows user account being used doesn’t have enough rights.
  • If point of sale update’s shared download location is invalid,
QuickBooks Unexpected Error 5

Methods to Resolve QuickBooks Unexpected Error 5 :

There are a handful of processes that can resolve the QuickBooks unexpected error 5. We have listed below some of the most effective ones:

 Process First : Removing the user :

Users can remove a user by carrying out the steps below and try to resolve the QuickBooks unexpected error 5:

  •  launch the company tab in QuickBooks desktop and select the users.
  • After that choose the set-up users and roles.
  • Followed by select the user in the user list.
  • Final step is to select OK for confirmation.
You may also Read- How to Resolve QuickBooks Online Login Problems | With A Complete Guide

 Process Second : Re-creating the user :

  • Choose users and roles.
  • Users try to create a new username for the new user.
  • Done with that make a new password and confirm it.
  • Users establish the roles for users and press OK tab.
QuickBooks Unexpected Error 5

Process Third : Turning off user account control in windows :

Check the points :

  •  To turn off user account control in Windows, you can simply carry out the below steps:
  • The initial step is to press the Windows + R keys to open the run window.
  • Users enter information into the control panel and press the OK button.
  • The next step is to select user accounts.
  • Second select user accounts (classic view) option.
  • You need to choose and change user account control settings options.
  • It should be noted that if users are prompted by UAC, users need to select Yes to continue.
  • Users move slider option:
  • Set it to never notify option 
  • Select OK to turn off UAC.
  • You need to set to Always notify and opt for OK to turn UAC ON (if prompted, users select Yes to continue option).
  • The final step is to restart system.

Other solutions for QuickBooks Error 5 you may try :

If the above methods failed to work for you, make sure to follow the below solutions and try fixing the error.

  • Downloading and installing QuickBooks file doctor

Users can  download and install QuickBooks File Doctor tool to resolve the error. The steps to be followed for this are:

  • You need to download and install QuickBooks File Doctor from Intuit official website. This tool will check files and folders in system and correct hosting settings according to need .
  •  The QuickBooks file doctor tool is installed, you can access and control the system through a permission level setting.
  • You can repair and locate the damaged files in the QuickBooks software.
  • Update QuickBooks point of sale (POS):

You can update  QuickBooks point of sale in order to set up an issue. This can be done by setting up automatic updates.

  • Users need to  sign in to point of sale system as an admin.
  • You need to enter help menu and  hover over the software update and select updater preference.
  • Users can select general button 
  •  Choose  automatically download updates option.
  • You can choose notify me to get notification related to new updates they are available.
  • The step is to select OK done.
QuickBooks Unexpected Error 5
  • Giving file share access :

Have a look :

  • Users launch file explorer and right click on folder where it has been saved.
  • Need to select properties and sharing tab.
  • Select partial or full sharing according to business requirements.
  • The final step is to select apply and hit OK button.

Installing the Re-image Repair Tool:

If the preceding methods fail to resolve the unexpected error 5, users can install the reimage repair tool. The methods to resolve the issue are:

  • The first step is to download the reimage repair tool.
  • And save this tool on the desktop.
  • Now move to the file location.
  • Users have to press  yes BUTTON 
  • Prompt displays on your screen.
  • Start the automatic scan and unmark the checkbox.
  • Users selecting the install tool will see tool scanned automatically.
  • You are done with that, start with the repair process.
  • The final step is to reboot the QuickBooks software and
  • Users should check if QB Error 5 continues to appear.
Related Blogs- How To Fix QuickBooks Error Code 2002 ?
QuickBooks Unexpected Error 5
  • Reinstalling QuickBooks desktop :

Have a look these Steps :

  • You need to  press windows tab 
  • Enter R tab to open run box and look for appwiz.cpl
  • Users check locate and double click on QuickBooks to remove it and all of its features from device.
  • Return to QuickBooks website to download desktop application again.
  • Ascertain you are downloading the correct version of the application and pay heed to completely reinstall the application.

Connect with us for QuickBooks Unexpected Error 5 :

QuickBooks Unexpected Error 5

With this we conclude the blog over here, and hope that the information stated above might be enough to fix the QuickBooks unexpected error 5. In this blog we provided best methods to resolve this error. Incase users are not ok with mentioned steps .For that situation do not worry about it .Connect with QuickBooks Support team. Experts are available 24/7 for your assistance . Drop your mail via support email id is  Team will revert you back to your mail with a solution. QuickBooks team will ensure to provide you with immediate solution without any issues.

“We, Hope this blog will give your exact solution according your Problem “